What Do Medical Assistants Do?
Those considering a career as a Medical Assistant will soon realize that the most knowledge about the career comes from first-hand experience. Knowing every detail of a career without actually being employed in the role is impossible. However, there are three main “surprises” or realizations most Certified Medical Assistants (CMA) have shortly after gaining employment. Helping those considering the Medical Assistant career to get “ahead of the game,” to really learn what do Medical Assistants do most:
Patients Often Interact with Medical Assistants First
Being one of the first faces a patient comes in contact with, Medical Assistants get to experience a variety of personalities and patient emotions. Thus, a MAs responsibilities often extend beyond the healthcare side of the career, and having excellent people skills is a must. Some patients need their Certified Medical Assistants to be kind and compassionate, while others need them to be calm and collected. Person-based challenges can easily be just as stressful as medical challenges!
The ability to read a patient and determine the best way to approach them is especially important, and can influence their entire healthcare experience. For this reason, professionals with a background is either customer service, communications or sales often make excellent Medical Assistants. It can really come down to the “Golden Rule,” meaning that experiences can be heightened by treating others as each CMA would want to be treated in a healthcare setting themselves.
Medical Assistants Perform Many Different Duties
During a single day at work as a Medical Assistant, a professional may be asked to complete more varying tasks than they would have ever imagined. From answering phone calls to scheduling appointments and helping patients complete forms, a lot of the work may be clerical. On the other hand, MAs also take vitals, administer vaccinations and can assess certain test results.
This variety is work often means that a CMA must learn to be adaptive and able to think on the spot. This also that means that a variety of skills and knowledge is necessary to assume all roles. Thus, being a Certified Medical Assistant is a career in healthcare that has far-reaching impacts and function.
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The Medical Assistant Careers is Essential – Job Security is Strong!
Medical Assistant may sound like a minor role in healthcare, but rest assured it is not! The fact that most healthcare facilities hire Medical Assistants should shed some light on the the necessity of the career, but this still does not truly express how important the role actually is. CMA are dire parts of a healthcare team, and are heavily relied upon by other healthcare professionals, staff members and patients alike.
Without them the practice or facility most certainly would not operate as efficiently or effectively. Certified Medical Assistants are truly indispensable! This is one of the many reasons why considering a career in healthcare as a Medical Assistant is so rewarding!
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